Terms and Conditions

Effective Date: 1 January 2026

1. Definitions

In these Terms and Conditions:

• “Company”, “we”, “us”, or “our” means Process Management Iq Pty Ltd (ABN 99 697 694 634, ACN 697 694 634).
• “Client” or “you” means the person or entity accessing or using our services or website.
• “Services” means the business process analysis, process optimisation, compliance, governance, and related consulting services we provide.
• “Website” means processmanagementiqpty.site.

2. Acceptance of Terms

By accessing our Website or engaging our Services, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use our Website or Services.

3. Australian Consumer Law

Nothing in these terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)), including any guarantees that cannot be excluded by law. Where our Services are supplied for business purposes, you acknowledge that the Consumer Guarantees may not apply.

4. Services

We provide Services as described in proposals, statements of work, or service agreements agreed upon with the Client. The scope, deliverables, and timelines for each engagement are set out in the applicable agreement. We reserve the right to modify or discontinue any Service offering with reasonable notice.

5. Use of Website

You agree to use our Website only for lawful purposes and in accordance with these Terms. You must not:

• Use the Website in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to any part of the Website or its systems
• Transmit any viruses, malware, or other harmful code
• Reproduce, distribute, or modify any content from the Website without our written permission

6. Intellectual Property

All content on our Website — including text, graphics, logos, images, software, and designs — is owned by or licensed to Process Management Iq Pty Ltd and is protected by Australian and international intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from our Website without our prior written consent.

Any intellectual property developed during the provision of Services shall be governed by the terms set out in the applicable service agreement between the parties.

7. Limitation of Liability

To the maximum extent permitted by law:

• We limit our liability for any loss or damage arising from or in connection with the use of our Website or Services to the amount you have paid us for the relevant Service, or if no fee was paid, to a maximum of AUD $100.
• We exclude all liability for any indirect, incidental, special, or consequential loss or damage, including loss of profits, data, or business opportunities.
• We do not warrant that our Website will be uninterrupted, error-free, or free from viruses or other harmful components.

Nothing in these terms excludes liability for personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

8. Client Obligations

When engaging our Services, you agree to:

• Provide accurate and complete information as reasonably required for the provision of Services
• Cooperate with our personnel and respond to requests in a timely manner
• Ensure that any information you provide does not infringe the rights of any third party

9. Confidentiality

Both parties agree to keep confidential any confidential information received from the other party in connection with the Services, and not to disclose such information to any third party without prior written consent, except as required by law.

10. Termination

We may suspend or terminate your access to our Website or Services at any time, with or without notice, if you breach these Terms.

Either party may terminate a service agreement in accordance with the termination provisions set out in that agreement. Upon termination:

• All outstanding fees become immediately payable
• You must cease using any proprietary materials or confidential information provided by us
• Provisions that by their nature should survive termination (including intellectual property, limitation of liability, and confidentiality) shall continue in force

11. Indemnification

You agree to indemnify Process Management Iq Pty Ltd, its officers, employees, and agents against any loss, damage, or expense arising from your breach of these Terms or your use of our Website or Services.

12. Dispute Resolution

If a dispute arises in connection with these Terms, the parties agree to first attempt to resolve the matter through good faith negotiation. If the dispute cannot be resolved within 30 days, either party may initiate formal proceedings.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Western Australia. The parties submit to the exclusive jurisdiction of the courts of Western Australia.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Variation

We reserve the right to amend these Terms at any time by publishing the updated version on our Website. Your continued use of the Website following any changes constitutes acceptance of the revised Terms.

16. Contact

For questions regarding these Terms and Conditions, please contact:

Process Management Iq Pty Ltd
ABN: 99 697 694 634
ACN: 697 694 634
Email: [email protected]
Website: processmanagementiqpty.site